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Contact

Midnry has one address for everything: help with an app or a game, billing, your account, and security.

What to include

  • The email address on your Midnry account.
  • The app or game, for example Remind, Cycle or Outpost Zero.
  • What happened: what you did, what you expected, and what you saw instead.
  • Your device and browser, if something looks broken.

Never send your password, a two-step code, a backup code or a card number. Midnry will never ask for them.

Playing Abuja Hustle? The Feedback box in the game's pause menu sends your note along with where you are in the game, which helps with bugs.

Billing

Midnry Pass is billed through Paystack. To cancel renewal, turn it back on or update your card, go to Billing. Canceling keeps the pass until the end of the period you've paid for.

For a question about a charge, email us with the date and amount, and the email you paid with.

Your data and your account

To ask for a copy of your data, a correction, or to close your account and delete its data, email us from the address on the account. See the Privacy page for what Midnry keeps.

Security

If you've found a security problem, email hello@midnry.com with “Security” in the subject and the steps to see it. Please don't access other people's data while checking.

To protect your own account, turn on two-step verification.

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